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Wednesday, November 11 • 11:00am - 11:30am
Innovation Mindset (Plenary Panel)

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Digital transformation is often confused with or considered synonymous to technology. Digital transformation is about delivering on the Museum’s mission, and leveraging technology to achieve that whether it be new offerings and experiences, reaching new audiences in new ways, new and more efficient ways of operating. It’s rarely a conversation about the specific technology, and much more about how technology achieves a goal.

In the first section of this session, Catherine Devine and Samantha Diamond engage in a discussion about continuous innovation in Museums, the necessity and importance of it, the mindset needed, and how that innovation mindset distinguishes organizations that will ultimately thrive through this crisis. Samantha Diamond is outgoing MCN board member, CEO and Founder of Culture Connect, recently acquired by Axiell, and also VP, Digital Engagement at Axiell. Axiell/Culture Connect is a Microsoft partner.

The second section of this session will profile Jack LaPan from RedLevel, another Microsoft partner. Jack LaPan has worked with many Museums in the US, and is focused on unique approaches to technology adoption, starting with what the organization is trying to achieve and then leveraging technology to deliver on those. Jack will discuss a specific approach on Cloud Immersion Experiences which looks at how teams innovate with collaboration.

Brought to you by Microsoft.

avatar for Samantha Diamond

Samantha Diamond

CEO, CultureConnect/ VP Digital Engagement, Axiell
Samantha is Founder and CEO of CultureConnect, an award-winning technology company delivering engaging mobile & digital experiences to the arts & culture sector. Having led the company's acquisition by Axiell Group in Sept 2020, Samantha also serves as VP of Digital Engagement leading... Read More →
avatar for Jack LaPan

Jack LaPan

Director of Products, Red Level
avatar for Catherine Devine

Catherine Devine

Business Strategy Leader, Microsoft
Australian ex-pat with dual Australian/US citizenship. Extensive technology and digital career within finance, internet, e-commerce and Museum spaces in staff and consulting roles.Currently responsible for the digital transformation of the American Museum of Natural History experience... Read More →

Wednesday November 11, 2020 11:00am - 11:30am EST
Live stream channel 1